Q & A Page
Customer Service Frequently Asked Questions
-
Do you offer express shipping? Yes, we do offer express shipping options for your convenience. Please select this at checkout when placing your order.
-
Do you offer free shipping? Yes, we offer free shipping on select products and for orders that meet a specific minimum purchase amount. You will be able to see if your order qualifies for free shipping during the checkout process.
-
Do you have retail store locations? Aura Regalia operates exclusively as an online e-commerce store. We do not currently have a physical retail storefront. We will be sure to notify our community promptly via our website and newsletter should we decide to open a physical location in the future.
-
Do you have active discount codes or promotions? We do not have any active discount codes or promotions available at this time.
-
Do you offer bulk or wholesale orders? We are not currently set up to process bulk or wholesale orders.
-
How can I contact customer service? Our team is happy to assist you. You can email us at info@auraregalia.com or call us at 201-667-6793. To help us resolve your inquiry as quickly as possible, please have your item SKU number handy when you reach out.
-
For more details, please visit our full Shipping Policy
-
Still can't find what you are looking for? We are here to help—please contact us directly, and our team will get back to you shortly.